![]() But I'm not sure that I can stop them from doing that," said Kalb, who represents the northern part of the city. "I was not anticipating that there would be this extra fee. Dan Kalb, the City Council member who wrote Oakland's fee cap bill, was unaware that DoorDash had instituted a $2 "Oakland Fee" until NBC News brought it to his attention. The newer surcharges have befuddled the legislators who thought they had finally made progress to limit the cost of takeout food in the pandemic. While Campbell Matthews, a spokeswoman for DoorDash, did respond to some questions by email, DoorDash declined to make an executive available for an interview. Louis, Denver, Philadelphia, Cleveland, Seattle, Chicago and Tucson, Arizona. The charges have been imposed in several large cities, including St. ![]() NBC News found that DoorDash added supplemental local fees in 57 of the 68 locations that have fee caps, far more than have previously been reported. As of March 15, Uber said it was facing 78 caps nationwide. ![]() Last month, DoorDash said on a call with investors that it had counted 73 caps by the end of 2020. In the most comprehensive look at commission delivery caps, NBC News has found 68 localities that have passed such caps. ![]() With the rising dependence on food delivery through the pandemic, several dozen cities, counties and even states have pushed back by capping commissions at 15 percent of the total cost of orders - what DoorDash can charge restaurants for generating a sale and delivering food. While the apps offer convenient services - processing sales, picking up and delivering food to customers - they also impose large commissions, typically 20 percent to 30 percent of an order, on the restaurants, while also charging customers delivery fees. In the absence of indoor customers, restaurants have relied on pickup and delivery options to try to stay afloat. Wasem is one of thousands of restaurant owners nationwide who have come to rely on such apps during the pandemic. ![]()
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